We can't access our data anymore.
Hello. You've reached an Akira support chat. Currently, we are preparing the list of data we took from your network. For now you have to know that dealing with us is the best possible way to settle this quick and cheap. Keep in touch and be patient with us. We will reach out to you soon. Do you have a permission to conduct a negotiation on behalf of your organization? Once we get a response you will be provided with all the details.
I do have the permission, yes
List.7z // 44.4 KB
These files were taken from your network prior to encryption. You can pick 2-3 random files up to 10 MB each from the list and we will upload them to this chat as a proof of possession. To prove that we can properly decrypt your data you can upload 2-3 encrypted files up to 10 MB each to our chat and we will upload decrypted copies back. We're looking through your financial papers to come up with a reasonable demand to you. We offer: 1) full decryption assistance;
2) evidence of data removal;
3) security report on vulnerabilities we found;
4) guarantees not to publish or sell your data;
5) guarantees not to attack you in the future. Let me know whether you're interested in a whole deal or in parts. This will affect the final price.
Can you provide us with the following 3 files please? E:\[redacted].pdf E:\[redacted].pdf E:\[redacted].pdf
Please wait.
Files.rar // 2.68 MB
Here are the files. Do you want to test our decryption tool?
Yes, we are looking for files. How much du you want?
We're willing to set a $150,000 price for ALL the services we offer. We accept payments in BTC. To gain bitcoins you need to go to any exchange platform as binance or coinbase. Here are the guides: https://www.coinbase.com/how-to-buy/bitcoin
https://www.binance.com/en/how-to-buy/bitcoin You also can buy bitcoin from any local brokers. If you withdraw funds from your bank account, then you have to inform the bank that you need this money for investment purposes only.
[redacted].log.akira // 1.56 MB
[redacted].log.akira // 1.59 MB
[redacted].vmxf.akira // 4.61 KB
Please wait.
Decrypted.7z // 85.7 KB
Here are the files. The file vmware.log has been corrupted because of the interruption of encryption process. You can upload another file for a test today if you want.
Ok thank you. We discussed your offer internally. We would pay you $20'000.
Is the File list complete?
Yes, this is the complete list. Your offer is unacceptable. Please reconsider asap, if you want to come to an agreement with us.
Ok. What about 50'000$
We do not work with 5 figure numbers. $135,000 and we will close the case today.
I talked to management again. 100k is our offer
Guys, 6 figures doesn't mean $100,000. Our demand is higher. The leadership is willing to make an exception and is ready to accept $120,000 if you pay today. Here is our BTC wallet [redacted]. Let us know when you are ready to make a test transfer.
What if we only buy the decryptor and not pay for data deletion?
That means that your data will be posted on our blog. We've offered the best terms so let's end this already.
Ok. Then 120k for deletion and decryptor. We now started transfering the money from the bank to the crypto provider. The money should arrive there tommorrow morging. I'll get in touch with you again as soon as we are ready for a test transaction.
Tomorrow morning is the latest. The price of $120,000 has been approved for today only. Keep us posted on your progress.
The banks already closed at 3pm today for transactions here in Switzerland. So we didn't have any chance. The amount we instructed for the bank to transfer was 120k. If we need to transfer more, we would need to wait another several hours tomorrow morning. We really want this settled asap as well.
Waiting.
The funds of 120k now arrived at the wallet. Are you ready for a test transaction?
Yes, we are.
Test transaction of 50$ sent. Please confirm. Also tell how much bitcoin exactly we shall transfer next (with the 120k).
We confirm the receipt. You can proceed.
Please confirm the amount of 1.42 bitcoin
Can we send the 1.42 btc? Same wallet?
We would like to proceed. Can we send the 1.42 BTC to the same wallet?
Sure. We are waiting.
Payment done. Waiting for decryptor. Please also tell us how you breached us. Thank you
unlocker.7z // 1.77 MB
unlocker.exe -p="path_to_unlock"
unlocker.exe -s="C:\paths.txt"
where "paths.txt" is a list of paths for the decryptor, each path on a new line
ESXi commands
1) chmod +x unlocker
2) ./unlocker -p="/vmfs/volumes"
Initial access to your network was purchased on the dark web. Then kerberoasting was carried out and we got passwords hashes. Then we just bruted these and got domain admin password. Spending weeks inside of your network we've managed to detect some fails we highly recommend to eliminate: 1. None of your employees should open suspicious emails, suspicious links or download any files, much less run them on their computer.
2. Use strong passwords, change them as often as possible (1-2 times per month at least). Passwords should not match or be repeated on different resources.
3. Install 2FA wherever possible.
4. Use the latest versions of operating systems, as they are less vulnerable to attacks.
5. Update all software versions.
6. Use antivirus solutions and traffic monitoring tools.
7. Create a jump host for your VPN. Use unique credentials on it that differ from domain one.
8. Use backup software with cloud storage which supports a token key.
9. Instruct your employees as often as possible about online safety precautions. The most vulnerable point is the human factor and the irresponsibility of your employees, system administrators, etc. We wish you safety, calmness and lots of benefits in the future. Thank you for working with us and your careful attitude to your security.
Hello. Please leave the chat open. It looks like we're having trouble to decrypt the vmdks that didnt finish encryption when we shut down the systems. Any advice on that?
encryption.png // 179 KB
Please wait.
Can you upload some problem files?
You only have 2 files that are still encrypted, correct?
No, there are more. The files are several gigabyte's in size (vmdk images). I think we managed to recover them now. But just to be sure we like to leave the chat open for another day or two if possible. Thank you
Not a problem.
Hello. Can you please help us, we still have the problem with the big VMDKs
Log-[redacted].txt // 729 Bytes
failurewithakira.png // 129 KB
we have for the vmdk's that can't be decrypted files like "7f7b3d9f155398bde3889a5e1c7c0393.arika" in the folders, with the others that work there is no problem
Thanks for the information. We will pass it to the tech dept for a revision. Please wait.
out tech team said that the encryption was stopped while encrypting so thats the problem, can they confirm that ?
Vms were stopped before encryption.
Yes, encryption was disrupted by poweroff. Can we do anything about that?
We will let you know.
Please help us
We will provide an update as soon as we get it from our tech team.
We expect an answer from you regarding the issue we're phasing. We are not able to recover our businness alltough we paid you 120k. We expect better service and not the stalling you're doing right now. Either provide us with a solution or transfer back the money. Otherwise we will go public with our experience with Akira.
We are working on the solution for you. Please note that turning off the power was not the best decision.
Hello. Provide us with .arika files from the directory R:\[redacted]\.