Hello. You've reached an Akira support chat. Currently, we are preparing the list of data we took from your network. For now you have to know that dealing with us is the best possible way to settle this quick and cheap. Keep in touch and be patient with us. We will reach out to you soon. Do you have a permission to conduct a negotiation on behalf of your organization? Once we get a response you will be provided with all the details. ATTENTION! Strictly prohibited: - Deleting files with .arika extension; - Replacing or renaming .arika and .akira files; - Using third party software to recover your systems. Negotiations with Akira can only be conducted in THIS chat room. You should ignore any attempts (such as emails/social media messages, phone calls, etc.) to redirect you to another chat or email address (proton.me is often used by unauthorized individuals) on our behalf. Be careful while working with recovery agencies as they often try to use your cyber incident to stuff their pockets. There are many risks for you to lose money and get nothing in return. If you violate any of these rules, we cannot guarantee a successful recovery.

The chat is secure. Confirm you have a permission to conduct a negotiation on behalf of your organization and we will provide the details.

Okay. Your upper management will soon receive instruction how to get to the new channel.

Check these emails. This is the only way to get a new room. r[redacted] [redacted] [redacted]

Check your spam folder. You will get another emails soon.

Who are you and what is the group you are talking about?